How Do We Deliver Your Order to You
Dear customer,
Your item will be delivered to you via SpeedPost courier service.
For larger items, the parcel will be delivered directly to your doorstep. For smaller items, it will be placed in your letterbox.
Upon receiving your payment, we will arrange your order to be shipped out on the next working day via SpeedPost Courier.
You’ll begin receiving order updates via email and SMS as soon as we start processing your order.
You should receive your
order item within 1-2 working days once your item has been shipped.
We have delivery arrangement everyday except Sunday and Public Holiday.
Should you require any
more information regarding delivery or your order, feel free contact us.
Our friendly support staff will be very glad to assist you.
Web Live Chat & Whatsapp Support:
Available from Monday to Sunday, 9am to 10pm.
Email: contact@FragranceHUB.co
How To Make Payment to Us
Upon placing an order, you will receive an Order E-Invoice via email.
You may make payment via:
Bank Name: OCBC
Account name: FRAGRANCE HUB PRIVATE LIMITED
Account No: 687597872001
Kindly quote your Order ID (example: FH2025-XXXXX) as your transfer transaction reference.
Should you need any assistance on payment matter please contact us via our web chat or SMS / Whatsapp to: 8737 3542.